FAQ
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What exactly do “process design,” “program development,” and “implementation support” mean in practice?
Process design is about helping you create clear, efficient, and people-centered ways of working. Together, we might examine how you onboard staff, make decisions, or run programs. The goal is to address inefficiencies and pain points that are slowing you down, wasting resources, causing friction, or diminishing your potential impact.
Program development means designing or strengthening the services and initiatives that drive your mission. This could include building the blueprint for a new program, refining an existing one, or creating the tools and infrastructure that support effective delivery - such as evaluation frameworks or tracking systems.
Implementation support is where we roll up our sleeves and put plans into action. This generally entails developing a project plan, clarifying roles and responsibilities, and providing ongoing support to complete tasks, stay on track, and ensure accountability.
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Do you specialize in certain types of nonprofits?
I primarily partner with small to mid-sized nonprofits, social enterprises, or foundations looking to scale sustainably or strengthen their existing operations. My experience spans a wide range of issue areas - including conservation, women’s rights, LGTQ+ advocacy, youth empowerment, and homeless services. I bring especially deep experience in workforce development social enterprises, having worked with organizations such as REDF, Chrysalis, Mile High Workshop, Community Cycles, Goodwill of Southern California, and Coalition for Responsible Community Development.
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How do you adapt your process to organizations with limited staff capacity or resources?
Let’s be real - every organization has limited capacity and resources. This is why I start by assessing what’s realistic for your team. Instead of overwhelming you with out-of-reach recommendations, I focus on practical, right-sized solutions. Sometimes that means larger system-wide changes, but more often it’s about small, thoughtful adjustments that create more ease, alignment, and impact in your work.
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How do you ensure that the voices of staff, board, and participants are included in the work?
I believe the best solutions are informed by the people closest to the work. Participants, staff, and volunteers bring invaluable real-time insights. Depending on your org culture and capacity, engagement approaches might include surveys, focus groups, task forces, or one-on-one conversations.
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Do you use specific frameworks or methodologies?
Yes - I draw on human-centered design, trauma-informed care, change management, and equity-centered approaches. Happy to share more about how I incorporate these over a call!
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What does a typical consulting engagement look like?
Most engagements last 3–6 months and move through discovery, design, planning, and sometimes implementation. You decide how far we go, and I’ll make sure you have the tools and support to continue the work internally with confidence.
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How do you structure your fees?
I typically work on a project-based or retainer fee, agreed upon upfront so there are no surprises. This approach provides clarity and predictability for both of us. In some cases, I can also accommodate an hourly structure if that’s a better fit for your needs.
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How do you handle remote vs. in-person work?
I am a nonprofit consultant based in Sacramento, California. Most of my work is done remotely, but I value relationships and like to include in-person connections when possible. I am regularly in Southern California, and able to travel elsewhere when the project calls for it.
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How do you determine if you’re the right fit for our organization?
My priority is making sure you have the right support to effectively achieve your goals. We can usually determine fit during a short, free discovery call where I learn more about your needs. If I’m not the best match, I’ll happily connect you with someone who is. In some cases, I may also bring in another consultant or subcontractor with specialized expertise to best support project needs.
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What is expected from us as the client?
Every project requires some staff time, access to materials, and an initial degree of buy-in. The most successful projects have a strong executive sponsor, an internal project lead to help with coordination, and space for staff and stakeholders to be involved. At the outset, we’ll define clear expectations together so everyone knows their role.
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What happens if our needs change partway through a project?
It’s completely normal for needs to evolve during a project. My role is to be a resource for your organization, not to lock you into a rigid plan. If priorities shift, we’ll revisit the scope together and adapt our approach so the work continues to serve your goals. Flexibility is built into how I collaborate, so changes can be made without derailing progress.
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Can you help us with grant writing or strategic planning if that comes up during the process?
I do have experience with grant writing and strategic planning, but my ability to take these on depends on capacity. I’m always happy to help clarify your needs and, if it makes sense, connect you with other trusted consultants who specialize in these areas.